| Metric | Target (first 3 months) | |--------|------------------------| | | ≥ 80 % of support tickets about “lost registration code” resolved via LVRC. | | Time to retrieve | Average < 30 seconds from login to full code reveal. | | Security incidents | Zero confirmed breaches of registration code data. | | User satisfaction | ≥ 4.5 / 5 stars on “License Management” survey item. | | Renewal conversion | + 5 % uplift in on‑time renewals after reminder feature launch. |
Removing 4-digit/6-digit passcodes, Touch ID, and Face ID. unlockgo licensed email and registration code 2025
| # | As a… | I want to… | So that… | |---|-------|------------|----------| | 1 | Registered user | Log in with my UnlockGo credentials | I can access my personal license data in a protected area. | | 2 | Registered user | See my and registration code displayed in masked form (e.g., jo***@example.com , ABCD‑****‑EFGH ) | I can verify I’m looking at the right information without exposing it to shoulder‑surfers. | | 3 | Registered user | Click “Reveal” (after confirming my password or using 2FA) to see the full values temporarily | I can copy the data when I need to enter it into the desktop client. | | 4 | Registered user | Click “Copy to Clipboard” (auto‑clears after 30 s) | I don’t have to manually type long strings, reducing errors. | | 5 | Registered user | Export the license bundle as an encrypted PDF or password‑protected .zip | I can store a backup offline (e.g., on a USB drive) safely. | | 6 | Admin / Support rep (with proper permissions) | Search for a user’s license by email or registration code | I can verify a customer’s entitlement without asking them to share the raw code. | | 7 | User | Receive a renewal reminder when the license is within 30 days of expiration, with a one‑click “Generate New Code” button (if the plan allows) | I stay compliant and avoid service interruption. | | 8 | User | Re‑assign the license to a different e‑mail (subject to verification) | I can move the license if I change corporate email domains. | | 9 | User | View a history log of when the code was revealed, copied, or regenerated | I have an audit trail for security compliance. | |10 | User | Enable Biometric or hardware‑token verification for reveal actions | The extra factor makes it harder for a thief to harvest the code. | | Metric | Target (first 3 months) |
