Clean cotton balls or gauze, warm water, and a calm baby (try doing this during a diaper change or right before a feeding when they are relaxed).
Massaging a —also known as the Crigler massage—is a common and effective technique used to encourage drainage and help open the nasolacrimal duct. This condition occurs when the drainage system for tears is obstructed, often by a thin membrane that failed to open at birth, causing excessive watering, sticky discharge, and crusting. While most cases in infants resolve on their own by age one, regular massage creates hydrostatic pressure that can physically pop open the blockage. How to Perform a Tear Duct Massage massaging blocked tear duct