What Are The 7 Key Active Listening Skills? [verified] Access
| Skill | Application | | :--- | :--- | | | Lean in, soften your eyes, stop typing. | | Withhold Judgment | Silence your inner voice: "Mark is a jerk" or "Maybe your report was bad." | | Minimal Encourager | "Mm-hmm." | | Reflect Feeling | "You sound undermined ." | | Paraphrase | "So, you put in the effort, but Mark sidelined your work." | | Open Question | "What was the hardest part about seeing those changes?" | | Summarize | (After 5 minutes) "So, it’s not just this report—it’s a pattern where Mark excludes you from decisions. Is that right?" |
Verbal and nonverbal cues, such as nodding, making eye contact, and using phrases like "uh-huh" or "I see," can help show that you're engaged and interested in the conversation. These cues can also encourage the speaker to continue sharing their thoughts and feelings. what are the 7 key active listening skills?