John's voice was reassuring. "Okay, Emily. It looks like your card may have been stolen. I'm going to go ahead and block it for you. We'll also send you a replacement card within the next 3-5 business days."
If you prefer to speak with someone or are having trouble with digital tools, use these emergency numbers: Lost, stolen or damaged cards | Santander UK santander stolen card
It was a typical Wednesday morning for Emily. She was sipping her coffee and checking her phone for any important notifications. That's when she saw it - a text message from Santander, her bank. "We've detected suspicious activity on your account. Please call us immediately." John's voice was reassuring