Grasshopper ((new)) — Ooma Vs

If you have a physical office space and want your employees to have desk phones, Ooma is the superior choice for call quality and professionalism. If you run your business from your car or home and just need to separate work calls from personal calls on your cell phone, Grasshopper offers better value and features for that lifestyle.

Your total cost will vary significantly based on your team size. Ooma Small Business Phone Plans – Pricing & Features ooma vs grasshopper

| Feature | Ooma Office | Grasshopper | | :--- | :--- | :--- | | | Requires Ooma’s proprietary base station (the “Ooma Box”) and optional IP desk phones. | No hardware required. Works 100% via a mobile app and desktop interface. | | Best For | Physical offices with 2-20 employees needing desk phones. | Remote teams, solo operators, and “cell phone only” businesses. | | Internal Calling | Yes. Free internal calls, transfers, and intercom between extensions. | No. No internal extension-to-extension calling. Everyone calls the main number. | | Desk Phones | Works with standard analog or VoIP desk phones. | Does not support physical desk phones. | | Auto-Attendant | Yes (Virtual Receptionist). | Yes (Professional Greeting with menu options). | | Mobile & Desktop Apps | Yes, but less polished. Focus is on the desk phone. | Excellent. The app is the primary product. | | Texting (SMS) | Yes (supported on most plans). | Yes (supported on all plans). | | Fax | Yes (integrated e-fax). | No (requires third-party service). | If you have a physical office space and

When comparing and Grasshopper , the fundamental difference lies in their target audience and infrastructure. Ooma is best suited for small to medium-sized businesses looking for a complete VoIP phone system (hardware and software), while Grasshopper is designed for entrepreneurs and solopreneurs who want a virtual phone number to use on their existing mobile phones. Ooma Small Business Phone Plans – Pricing &

| Feature | Ooma Office | Grasshopper | | :--- | :--- | :--- | | | Small businesses needing desk phones & reliability | Solopreneurs needing mobility & texting | | Hardware | Requires/Includes Ooma Telo base station | None (BYOD - Bring Your Own Device) | | Extensions | Unlimited (Paid per seat) | Included in flat-rate plans | | Text Messaging | Limited text capability (varies by plan) | Robust Business SMS included | | Call Quality | High Definition (HD) Voice via dedicated device | Dependent on carrier/WiFi strength | | Voicemail | Visual Voicemail & Forward-to-Email | Voicemail Transcription (Read voicemails) | | Faxing | Dedicated Fax Line Included | Not a primary feature (mostly 3rd party) |