Before calling, ensure you have your 9-digit FedEx account number ready. Support may also ask for an invoice number to verify your identity and account status.
I ran into some confusion looking for the product key when setting up FedEx Ship Manager, so I wanted to share what I learned in case it helps others. product key for fedex ship manager
Ensure you have Microsoft .NET Framework 4.8 or later installed as a prerequisite. Before calling, ensure you have your 9-digit FedEx
If you are looking for Production Keys for integration (Web Services), these are managed through the FedEx Developer Portal . You must log in, navigate to Account Management , and select "Get Production Key" . Installation Quick Tips navigate to Account Management