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However, this pivot left the original hardware business weakened. The rise of the "paperless office" – ironically enabled by the scanning and digital workflow technologies Xerox had helped create – steadily eroded the demand for printing and copying.

Aqui está um resumo sobre a Xerox, baseado nas informações gerais da Wikipédia: xerox wikipédia

Famous ads showed a trained chimpanzee and a young girl making copies at the push of a button to prove how simple it was. However, this pivot left the original hardware business

Carlson spent years facing rejection—, including IBM and GE, turned him down because they didn't believe there was a market for his "messy" invention. It wasn't until a small photography-paper business in Rochester called The Haloid Company took a risk on him that the technology finally found a home. Turning a Name Into a Verb Carlson spent years facing rejection—, including IBM and

What happened at PARC is legendary. Over a few years, a team of computer scientists (including Bob Taylor, Alan Kay, Butler Lampson, and others) invented or prototyped almost every element of modern personal computing:

Hoje, a Xerox opera globalmente e foca em soluções de gestão de documentos, impressão digital e serviços de terceirização. A empresa passou por várias reestruturações, incluindo uma separação de sua unidade de serviços de negócios (que se tornou a Conduent Incorporated em 2016).