The BVG app crashed immediately after I purchased the ticket. Upon reopening, the ticket was not visible in “My Tickets” despite the payment being deducted from my [bank/PayPal/credit card]. I have attached a screenshot of the transaction.
BVG Customer Service / [Recipient Name] Date: [Current Date] Subject: Formal Report of Incident – Ticket No. [Number] / Validation Issue on [Date] bvg ticket s
The inspector claimed the ticket was [invalid / expired / not readable]. I believe this is an error because [explain, e.g., the 24-hour validity period had not yet expired / the magnetic stripe was demagnetized through no fault of my own]. The BVG app crashed immediately after I purchased the ticket
The ticket is valid for the Berlin AB fare zone , which covers the entire city area up to the city limits. BVG Customer Service / [Recipient Name] Date: [Current
Other specific benefits, such as those under the War Victims Relief Act.