After entering your username and password on a computer, you press the green button on the device, enter your personal PIN, and type the resulting 6-digit code into the banking portal.

The HSBC dongle remains a second-factor authentication method, particularly valued in corporate banking environments where transaction values are high and regulatory compliance (e.g., PSD2, MAS) mandates a dedicated hardware authenticator. However, its physical limitations and the rise of mobile-based authenticators suggest a declining role. HSBC should continue to offer the hardware token for clients who require offline 2FA but must also invest in seamless fallback procedures and clear end-of-life communication.

A common concern for long-time users is the device's battery life, which typically lasts between .

[Your Name / Department] Reviewer: Information Security Office Distribution: Finance, IT Risk, Customer Support Training

: If your device is lost, stolen, or broken, you should contact HSBC immediately to deactivate it . You can then order a replacement or upgrade to the Digital Secure Key. Security Precautions

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After entering your username and password on a computer, you press the green button on the device, enter your personal PIN, and type the resulting 6-digit code into the banking portal.

The HSBC dongle remains a second-factor authentication method, particularly valued in corporate banking environments where transaction values are high and regulatory compliance (e.g., PSD2, MAS) mandates a dedicated hardware authenticator. However, its physical limitations and the rise of mobile-based authenticators suggest a declining role. HSBC should continue to offer the hardware token for clients who require offline 2FA but must also invest in seamless fallback procedures and clear end-of-life communication. hsbc dongle

A common concern for long-time users is the device's battery life, which typically lasts between . After entering your username and password on a

[Your Name / Department] Reviewer: Information Security Office Distribution: Finance, IT Risk, Customer Support Training HSBC should continue to offer the hardware token

: If your device is lost, stolen, or broken, you should contact HSBC immediately to deactivate it . You can then order a replacement or upgrade to the Digital Secure Key. Security Precautions