This created a massive privacy paradox. While it helped identify spam callers, it also doxxed millions of private citizens. Hackers and privacy advocates quickly realized that Truecaller was effectively a search engine for personal data.
There have been claims that the platform allows entities to pay to remove "scam" banners and turn them into "blue" verified contacts, though this is a subject of heavy debate. How to Protect Your Privacy truec4ller hack